Explorer Point of Sale

All

A

Areas

Head Office • Site Master

Areas sit beneath a company in the estate structure, providing an additional level of categorisation. They can be used to represent regional divisions or, in some businesses, to reflect the organisational hierarchy of regional or area managers. Areas are a required part of the estate structure and can be used for reporting and filtering throughout the system.

You manage companies here: Base Data → Estate Structure → Area Settings

B

Bookings

Head Office • Site Master • Site

The bookings module enables locations operating as sites and site masters to record bookings and deposits in advance of an occasion and to be then later redeemed on the Aztec Point of Sale terminal.

You setup booking types here: Bookings → Booking Types

You manage estate settings here: Bookings → Estate Settings

Learn about onsite operations here: POS Operations | Managing Bookings | Reports

Barcodes

Head Office • Site Master

Barcodes can be added to products which can be used either to sell the product or scanning during mobile stocks.

You can add selling barcodes here: Product Modelling → Recipes | Standard Lines

You can add barcodes for stock scanning here: Product Modelling → Standard Lines | Purchase Lines

Bill Footers

Head Office • Site Master

Footer text can be configured to appear at the bottom of a bill, providing space for marketing messages, branding, site specific details, or seasonal and event updates.

You configure bill footer text here: Theme Modelling → Site Setup → Printing

You can bulk override footers for a number of sites here: Theme Modelling → Estate Setup → Message Display

BOGOF

BOGOF Promotions

Head Office • Site Master

While this promotion is referred to as 'Buy One Get One Free', more complex offers can be created by configuring multiple qualifying product groups and quantities, each with their own pricing. This flexibility allows for a wide range of tailored promotional offers to be set up.

You setup BOGOF promotions here: Promotions → BOGOF

C

Choices

Head Office • Site Master

Choices provide the option to select optional or mandatory selection of other product options when placing orders on point of sale terminals, iServe and guest face ordering channels.

Choices can be either:

Added to a Recipe or Standard Line

Added to another Choice

You setup choices here: Product Modelling → Choices

You add choices to products here: Product Modelling → Standard Lines | Recipes

You can also nest choices within choices

Customer Prompts

Head Office • Site Master

Customer prompts on the point of sale terminal offer an effective way to capture specific information when ordering certain product groups. Prompts are assigned at site level but can also be configured separately for individual sales areas.

Zonal recommends using customer prompts to capture allergen warning information, which is then displayed on the point of sale order display as well as on printed materials or Kitchen iQ screen

You can setup customer prompts here: Base Data → Estate Structure → Estate Settings → Customer Prompts

You assign customer prompts at site level here: Base Data → Estate Structure → Site Settings → Customer Prompts

You can also assign different prompts at sales are level here: Base Data → Estate Structure → Sales Area Settings → Customer Prompts

Courses

Head Office • Site Master

Courses are used to aid the preparation of items that are sent to dispense stations by displaying the course on printed materials or kitchen / service screens.

Each recipe, standard line and instruction are assigned a default course.

You setup courses here: Base Data → Product Configuration → Courses

You create products with different courses here: Product Modelling - Standard Lines | Recipes | Instructions

You can override a given course using course override set on portions here: Base Data → Product Configuration → Portions

D

Deposits

Head Office • Site Master • Site

The bookings module enables locations operating as sites and site masters to record bookings and deposits in advance of an occasion and to be then later redeemed on the Aztec Point of Sale terminal.

You setup booking types here: Bookings → Booking Types

You manage estate settings here: Bookings → Estate Settings

Learn about onsite operations here: POS Operations | Managing Bookings | Reports

Delayed Orders

Delayed Ordering

Head Office • Site Master

Delayed ordering allows POS operators to create an order for a chosen pickup time, up to 24 hours in advance, with additional details and configuration rules applied as needed.

You can setup delayed ordering for sites here: Base Data → Estate Structure → Site Settings → Delayed Ordering

Division

Head Office • Site Master

Divisions are used as part of the product structure.

The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory

You setup divisions here: Base Data → Product Configuration → Product Structure

Discounts

Head Office • Site Master

Discounts on point of sale terminals offer fixed button options to apply reductions either to the entire order or to selected products, depending on the configuration and setup. They can also be integrated with other applications, such as Voucher Manager, to allow discounts via the redemption of unique voucher codes. Additionally, specific card swipe ranges can be configured to trigger the discount automatically.

You setup discounts here: Theme Modelling → Estate Setup → Discounts

E

Estate

Estate / Estate Structure

Head Office • Site Master

In the Aztec organisational hierarchy, there is a single estate at the highest level, where certain estate wide settings can be applied.

You can manage estate settings here: Base Data → Estate Structure

Event Pricing

Event Pricing Promotions

Head Office • Site Master

The event pricing promotion type is a preconfigured set of rules, other promotions, products, and prices that only becomes active when enabled by onsite teams via the point of sale terminal. Once activated, the promotion remains in effect until it is manually turned off.

You setup event priced promotions here: Promotions → Event Pricing

Enhanced BOGOF

Enhanced BOGOF Promotions

Head Office • Site Master

This promotion type has the same functionality as a normal BOGOF but has additional options to control the behaviour of products within a choice.

You setup enhanced BOGOF promotions here: Promotions → Enhanced BOGOF

F

Future Costs

Future Cost Prices

Head Office • Site Master

Both Standard and Purchase Line products can have future cost prices set enabling advanced updates in preparation of the prices changing.

You can set future cost prices here: Product Modelling → Standard Lines | Purchase Lines

Future Ingredients

Head Office • Site Master

Standard Lines, Recipes and Choice products can have future ingredients set enabling advanced updates in preparation of menu and product changes.

You can set future ingredients / changes here: Product Modelling → Standard Lines | Recipes | Choices

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H

Hotel Divisions

Head Office • Site Master

Hotel divisions are primarily used for integrations with hotel Property Management Systems (PMS), categorising sales revenue into defined groupings so the PMS can identify the type of charge and allocate the revenue accordingly. Additionally, they can be used to group items on bills and receipts, allowing for consolidated totals such as food and drink to be displayed.

You setup hotel divisions here: Theme Modelling → Global Configs

You assign hotel divisions to subcategories here: Theme Modelling → Config Sets

I

Instructions

Head Office • Site Master

Instructions are typically used to assist preparation stations, such as the bar or kitchen, with guidance on how to make a particular item. Instructions contain only basic information and do not include any sales, stock, pricing, or purchasing attributes.

Instructions can be either:

Added to a Choice
- Typically used where preparation information is required in prepare the item
Add to a Theme Panel / Shared Panel Design
- Typically used for food and drink modifier screens

You setup instructions here: Product Modelling → Instructions

You can add instruction buttons to shared panel and theme panel designs here: Button Picker

J

K

Key Lines

Site Master • Site

Key lines are specific products or subcategories that can be added to selected reports, allowing team members or managers to monitor their sales during a session. For example, they can be used to track performance in sales competitions, such as who can sell the most desserts or hot drinks. By adding these items as key lines, their sales can be easily tracked and analysed.

You can manage key lines here: Theme Modelling → Key Lines

L

Location Tags

Head Office • Site Master

Tags are assigned to as an additional attribute to a products or parts of the estate structure, they then provide an additional option for categorisation when searching and filtering.

You create tags here: Base Data → Tag Configuration → Tags

You assign location tags here: Base Data → Estate Structure → Areas | Sites | Sales Areas | POS | Mobile Ordering

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Multi Buy

Multi Buy Promotions

Head Office • Site Master

Multi buy promotions offer the classic combination of selected items for a single reward price. Simply add product groups and quantities, then set a fixed price or optionally define separate prices for each site or sales area for greater flexibility.

You setup multi buy promotions here: Promotions → Multi Buy

Matching Table Plans

Site Master • Site

Before table plans can be used on point of sale terminals they must be matched to the button that has been added to the theme panel design.

For site operations you can match table plans here: Theme Modelling → Match Table Plans

For site master operations you can match table plans here: Theme Modelling → Site Themes → Match Table Plans

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O

Order Destinations

Head Office • Site Master

Order destinations are used to classify different types of orders based on where they will be consumed by the guest. This ensures that the appropriate products are available for sale, the correct taxes are applied, and the preparation of items is properly managed in the bar or kitchen.

In some organisations order destinations are also used to determine where a customer may collect their order from because it was ordered one location but will be served somewhere else.

You setup order destinations here: Base Data → Product Configuration → Order Destinations

You define which config sets use which order destinations here: Theme Modelling → Estate Setup → Config Sets

You can add order destination buttons to shared panel and theme panel designs here: Button Picker

Off Band Pricing

Head Office • Site Master

There may be occasions when specific items require alternative pricing at certain locations. While most products may remain on their standard banded prices, selected items might need to be priced differently. This is where off band pricing becomes useful. It allows individual products to be assigned a special price for specific sites and sales areas, with a defined start date. Multiple dates can also be set to enable gradual price changes over time.

You manage off band prices here: Standard Pricing → Off Band Pricing

P

Print Streams

Head Office • Site Master

Print Streams are used to send items to the correct location when being made by a dispense station, either a printer or kitchen service screen.

Each recipe, standard line and instruction is assigned a print stream which is used as its default setting.

Print streams are also used to define where bills and receipts are printed.

You setup print streams here: Base Data → Product Configuration → Print Streams

You assign print streams to products here: Product Modelling - Standard Lines | Recipes | Instructions

You use print streams to configure dispense and bill and receipt printing for point of sale terminals here: Theme Modelling → Site Setup → Print Groups

You use print streams to configure dispense and bill and receipt printing for remote orders and iServe here: Base Data → Estate Setup → Sales Area Setting → Mobile Ordering

You also use print streams in Kitchen iQ where they are known as Prep Streams, they can be used to control the routing of orders to different stations

Portions

Head Office • Site Master

Portions are assigned to recipes, standard lines or choices to enable that item to have different attributes removing the need of creating multiple instances of the same item, when associated to the product they provide the following possible separate options:

Ingredients - each portion can have different ingredients and quantities
Choices - each portion can have different choices
Prices - each portion can have different selling prices

You might also choose to use portions to have different sizes of the same product, change the course of a product or identify different preparation of a product 'Eat In vs Take Away'.

You setup portions here: Base Data → Product Configuration → Portions

You create products with different portions here: Product Modelling - Standard Lines | Recipes

You set the prices of your products with different portions here: Standard Pricing → Price Matrix

You can create promotions that use selected product portions here: Promotions

You can add portion buttons to shared panel and theme panel designs here: Button Picker

Panels

Panel

Head Office • Site Master

In a theme, panels are used to organise products and functional buttons for display on the point of sale terminal.

You setup shared panels here: Theme Modelling → Shared Panels

You can add site panels to other panels here: Theme Modelling → Shared Panels / Theme Panel Designs → Site Panels

Pricing

Head Office • Site Master

All pricing activity is managed in the Standard Pricing module where prices are entered into the price matrix, subcategories are assigned price bands, off band prices are managed and more.

You assign prices to products here: Standard Pricing → Price Matrix

You assign subcategories to price bands here: Standard Pricing → Sales Area Banding

You assign subcategories to price bands here for pricing in choices: Standard Pricing → Supplement Banding

You manage off band prices here: Standard Pricing → Off Band Pricing

You assign a price matrix to a site here: Standard Pricing → Site Matrix

Promotions

Head Office • Site Master

Easily create and manage a wide range of promotional offers to suit your business needs. From buy-one-get-one-free and timed discounts to multi-buy deals and event-based incentives, the module supports flexible configurations tailored to selected products, quantities, sites or sales areas. Promotions automatically activate at the point of sale when qualifying conditions are met, delivering the correct offer to the guest without manual intervention.

Find out how to create BOGOF promotions here: Promotions → BOGOF

Find out how to create Timed promotions here: Promotions → Timed

Find out how to create Multi Buy promotions here: Promotions → Multi Buy

Find out how to create Event Pricing promotions here: Promotions → Event

Find out how to create Enhanced BOGOF promotions here: Promotions → Enhanced BOGOF

Product Modelling

Head Office • Site Master

The product modelling module is used to create and manage all product types for Aztec and its supporting systems. A range of product types is available to suit the organisation’s requirements, supporting functions such as stock management, supplier ordering, recipe creation, and sales across point of sale terminals, iServe, and guest facing channels through iOrder platform.

Find out more about creating and managing products here: Product Modelling

Product Groups

Head Office • Site Master

Product groups are used alongside special payment methods in finance to ensure that payments apply only to selected items within a specific group. For example, a £10.00 voucher might be restricted to food items only, excluding any non-food items from the payment. This section allows you to create and manage these product groups.

You setup product groups here: Base Data → Product Configuration → Product Groups

Product Structure

Head Office • Site Master

The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory

You setup the product structure here: Base Data → Product Configuration → Product Structure

Product Tags

Head Office • Site Master

Tags are assigned to as an additional attribute to a products or parts of the estate structure, they then provide an additional option for categorisation when searching and filtering.

You create tags here: Base Data → Tag Configuration → Tags

You assign product tags here: Product Modelling

POS

Head Office • Site Master

To create a point of sale device in Theme Modelling, a POS must first be added to the selected sales area. Additional settings can then be configured to control terminal finance and service charge behaviours as required for business operations.

You manage POS here: Base Data → Estate Structure → POS

Product Configuration

Head Office • Site Master

You can manage product configuration setup here: Base Data → Product Configuration

Prep Items

Head Office • Site Master

Prep items allow you to create bulk or batch recipes containing multiple ingredients to produce a single batch value. These prep items can then be used within other recipes and are available for counting during stock takes, removing the need to calculate individual ingredients separately.

You setup prep items here: Product Modelling → Prep Items

You can assign a prep item to products as an ingredient here: Product Modelling → Standard Lines | Recipes

Purchase Lines

Head Office • Site Master

Purchase lines are a product type used exclusively for purchasing and as recipe ingredients. They contain supplier purchase information but are not intended for direct sale, and are most commonly used for food ingredients. Across the Zonal ecosystem, purchase lines appear in purchasing and stock related modules, as well as within product modelling.

Purchase Lines can be:

Added to a Standard Line, Recipe or Prep Item as an ingredient

You setup purchase lines here: Product Modelling → Purchase Lines

You can assign a purchase lines to products as an ingredient here: Product Modelling → Standard Lines | Recipes

Price Matrix

Head Office • Site Master

The price matrix is where all selling prices are maintained for both standard line and recipe type products. Each product and portion size is assigned a price within a specific price bands. The matrix consists of 702 price bands, ranging from A to ZZ.

You assign prices to products here: Standard Pricing → Price Matrix

You assign a price matrix to a site here: Standard Pricing → Site Matrix

Q

QR Codes

Head Office • Site Master

QR codes can be set up and printed at the bottom of bills or receipts, allowing guests to quickly access a web page or other function. The most common use is to enable the Pay My Bill feature, where a direct deep-linked QR code takes the guest straight to their table’s payment page.

You setup QR codes here: Theme Modelling → Site Setup → Printing

R

Recipe

Recipes

Head Office • Site Master

Recipes are products that can be sold through point of sale and guest ordering channels, depending on your organisations requirements recipes may contain ingredients which will be depleted during the ordering, alternatively if inventory is managed outside of Zonal this might not be required. Most typically recipes are used for food and drink items that are made in house such mixed drinks and cocktails.

Recipes can:

Have other standard lines, recipes, purchase lines and prep items added as ingredients
Have choices added for optional / mandatory selections during the ordering process

You setup recipes here: Product Modelling → Recipes

You set the prices of your recipes here: Standard Pricing → Price Matrix

You can create promotions that use recipes here: Promotions

You can add recipe buttons to shared panel and theme panel designs here: Button Picker

Revenue Centres

Head Office • Site Master

Revenue centres are used to categorise the department or area of sale such as bar, restaurant, or conference and events when charging products to a hotel property management system.

You setup revenue centres here: Base Data → Product Configuration → Revenue Centres

Receipt Footers

Head Office • Site Master

Footer text can be configured to appear at the bottom of a receipt, providing space for marketing messages, branding, site specific details, or seasonal and event updates.

You configure receipt footer text here: Theme Modelling → Site Setup → Printing

You can bulk override footers for a number of sites here: Theme Modelling → Estate Setup → Message Display

S

Standard Lines

Head Office • Site Master

Standard lines combine the features of purchase lines and recipes into a single product, offering a simple way to manage items that are bought and sold without the need for additional setup. This product type is typically used for drinks, where the entire item purchased or a portion of it is sold directly to the customer without requiring specific recipe adjustments.

Standard Lines can:

Have other standard lines, recipes, purchase lines and prep items added as ingredients

Have choices added for optional / mandatory selections during the ordering process

You setup standard lines here: Product Modelling → Standard Lines

You set the prices of your standard lines here: Standard Pricing → Price Matrix

You can create promotions that use standard lines here: Promotions

You can add standard line buttons to shared panel and theme panel designs here: Button Picker

Sub Divisions

Head Office • Site Master

Sub divisions are used as part of the product structure.

The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory

You setup sub divisions here: Base Data → Product Configuration → Product Structure

Subcategory

Head Office • Site Master

Subcategories are used as part of the product structure.

The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory

You setup subcategories here: Base Data → Product Configuration → Product Structure

You assign subcategories to products here: Product Modelling

Super Category

Super Categories

Head Office • Site Master

Super categories are used as part of the product structure.

The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory

You setup sub divisions here: Base Data → Product Configuration → Product Structure

Suppliers

Head Office • Site Master

When creating purchasable products (Standard Lines and Purchase Items) in Product Modelling, suppliers are assigned to indicate where the items are sourced from. Additionally, when using the Purchasing module, a supplier is required to generate a delivery note.

You setup suppliers here: Base Data → Product Configuration → Suppliers

You assign suppliers to products here: Product Modelling → Standard Lines | Purchase Lines

Sites

Head Office • Site Master

Each site can have its own configurations and settings, although most sites will typically follow the same pattern. When creating a new site, the ‘copy’ function can save time by duplicating an existing configuration. Site-specific settings allow the estate to operate with flexibility, enabling different locations to have alternative configurations where required.

You manage sites here: Base Data → Estate Structure → Sites

Sales Areas

Head Office • Site Master

Each site must have at least one sales area, which is used to assign all point of sale terminals and record all sales transactions. In addition, the sales area can control various settings and options across the system, including different prices and promotions.

You manage sales areas here: Base Data → Estate Structure → Sales Areas

Site Matrix

Head Office • Site Master

The site matrix links each site to its corresponding price matrix. Depending on the organisation’s requirements, there may be only one matrix in use, in which case no updates are needed in this section.

You assign a price matrix to a site here: Standard Pricing → Site Matrix

You assign prices to products here: Standard Pricing → Price Matrix

Sales Area Banding

Head Office • Site Master

Sales area banding serves as the link between a site’s assigned price matrix and the specific price bands to be used. Each sales area and subcategory is assigned a price band. Depending on operational requirements, the same price band can be applied across all areas and subcategories, or a mix-and-match approach can be used with different bands assigned to each. There is no right or wrong method, banding should reflect what works best for the business.

Banding only needs to be completed for those subcategories in use with a specific site and sales area.

If sales area banding is not completed products will be displayed on point of sale terminals greyed out

You assign subcategories to price bands here: Standard Pricing → Sales Area Banding

Supplement Banding

Head Office • Site Master

Supplement banding is an optional feature that enables products from certain subcategories when sold through a choice to have a different price compared to its normal selling price.

You assign subcategories to price bands here for pricing in choices: Standard Pricing → Supplement Banding

Standard Pricing

Head Office • Site Master

All pricing activity is managed in the Standard Pricing module where prices are entered into the price matrix, subcategories are assigned price bands, off band prices are managed and more.

You assign prices to products here: Standard Pricing → Price Matrix

You assign subcategories to price bands here: Standard Pricing → Sales Area Banding

You assign subcategories to price bands here for pricing in choices: Standard Pricing → Supplement Banding

You manage off band prices here: Standard Pricing → Off Band Pricing

You assign a price matrix to a site here: Standard Pricing → Site Matrix

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U

Units

Head Office • Site Master

Units are used in the creation of products to record the correct unit of measure for product purchase information, ingredient consumption and stock reconciliation.

The three most common unit types are:

Weight
Volume
Items

You setup units here: Base Data → Product Configuration → Units

You assign units to different product types here: Product Modelling

V

Variable Weight Products

Head Office • Site Master

Some products, such as meat and fish, are sold in variable weights and supplied within a range (e.g. ‘x to y’). To manage this and integrate with Acquire, special configurations can be added to the purchase line product to enable this functionality.

You can managed the required configuration here: Variable Weights

W

X

Y

Z

Zonal Help Centre

We’re here 8am – 12am, 7 days a week, and 365 days a year.

0333 234 1210

ZCF

The Zonal Connect Framework is one of the core tools that enables orders from external channels to flow seamlessly into the point of sale network.

You can find release information for ZCF here: Release Updates

ZCPS

Zonal Card Payment Service is the application that enables integrated card payments across point of sale transactions.

More information on integrated card payments can be found here over in our payments knowledge base

Explorer Point of Sale

A

Areas

B

Bookings

Barcodes

Bill Footers

BOGOF Promotions

C

Choices

Customer Prompts

Courses

Category

Companies

Course Hold

Correction Methods

D

Deposits

Delayed Ordering

Division

Discounts

E

Estate / Estate Structure

Event Pricing Promotions

Enhanced BOGOF Promotions

F

Future Cost Prices

Future Ingredients

G

H

Hotel Divisions

I

Instructions

J

K

Key Lines

L

Location Tags

M

Multi Buy Promotions

Matching Table Plans

N

O

Order Destinations

Off Band Pricing

P

Print Streams

Portions

Panel

Pricing

Promotions

Product Modelling

Product Groups

Product Structure

Product Tags

POS

Product Configuration

Prep Items

Purchase Lines

Price Matrix

Q

QR Codes

R

Recipes

Revenue Centres

Receipt Footers

S

Standard Lines

Sub Divisions

Subcategory

Super Categories

Suppliers

Sites

Sales Areas

Site Matrix

Sales Area Banding

Supplement Banding

Standard Pricing

T

Tags